Terms and Conditions

We take our website visitors’ privacy seriously and we are committed to being transparent with how we use your information. This website is run by Klangoo (collectively “We” or “us”).

The below clauses provide details concerning:

  • What information we collect and why we collect it.
  • How we use that information.
  • The choices we offer, including how to access and update information.

If you have any questions about this Privacy Policy, please contact us at: support@Klangoo.com.

Information we collect

We collect information to provide better services to our users and clients and improve our business. 

We collect information in two ways:

  • Information you give us. For example, some of our services, such as those we provide to publishers and our business partners, may require you to sign up for an account. When you sign up for an account, we will ask you for simple personal information including your email and similar information and in some cases we may ask you to provide billing information.
  • Information we get from your use of our website and view of our widgets. We may collect information about the services that you use and how you use them, like when you visit different parts of our website or view our widgets on client websites, and what actions you make. We may also automatically collect certain technical information such as:
      • details of how you used our service, such as your navigation paths and search queries.
      • mobile related information if you access our website using your mobile device.
      • internet protocol address.
      • device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
      • cookies that may uniquely identify your browser or your account.
      • other information that may uniquely identify your browser or your account.

How we use information we collect

We use the information we collect from our business partners, such as advertisers and publishers, for billing and reporting purposes. We might also use this data to improve our semantic technology.

We use the information we collect from all of our services to provide, maintain, protect and improve our services, to develop new services and offerings and to protect us and our users/clients. We also use this information to offer you personalized content.

If you contact us, we may keep a record of your communication as well as the other information in this Privacy Policy to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.


If we provide you with any mailings or other communication, you can always opt out of that communication. 

You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that many of our services may not function properly if your cookies are disabled.

Accessing and updating your personal information

Whenever you sign up for our services as a business partner and create an account, such as a publisher or API user, we aim to provide you with access to your personal information in your account. If that information is wrong, we strive to give you ways to update it quickly or to delete it unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

Please contact us with your name and email address at: support@Klangoo.com to obtain a report of any personal information that we have concerning you. Note that we do not collect any personal information from people who merely interact with our services, website or client websites.

Information we share

We do not share personal information with companies, outside organizations and individuals unless one of the following circumstances apply:

  • With your consent
    We will share personal information with companies, outside organizations or individuals if we have your consent to do so.
  • For external processing
    We provide personal information to our affiliates or other trusted businesses or persons to process it for us or to process billing on our behalf, based on our instructions and in compliance with our Privacy Policy and any other reasonable confidentiality and security measures.
  • For legal reasons
    We will share personal information with companies, outside organizations or individuals if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process or enforceable governmental request, detect, prevent, or otherwise address fraud, security or technical issues or protect against harm to the rights, property or safety of our users or the public as required or permitted by law.
  • In case of a sale or asset transfer
    If we become involved in a merger, acquisition or other transaction involving the sale of some or all of our assets, user information, including personal information collected from our business partners through their use of our services, could be included in the transferred assets. Should such an event occur, we will use reasonable means to notify you, either through email and/or a prominent notice on the services.

We may collect and share aggregated, non-personally identifiable information publicly and with our partners such as businesses we have a relationship with, advertisers, content publishers, or connected sites.  For example, we may share information to show statistics about the general use of our services.

Information security

We work hard to protect our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold, however, not every website is entirely secure.  You should protect the account information in your possession as well.

Third-Party Sites

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you on our website or in our widgets’ content.


We regularly review our compliance with our Privacy Policy. When we receive formal written complaints, we will contact the person who made the complaint to follow up.

Children Under 13 Years of Age

Our site is not directed toward children under 13 years of age and we will not knowingly collect personal information for any child under the age of 13.  If you are the parent of a child under the age of 13 and have a concern regarding your child’s information on our site, please contact us at support@Klangoo.com.

This is Located in the United States

Our website and associated services are hosted in the United States.  If you are outside of the United States, your information will be processed and stored in the United States and you are consenting to such processing and storage.


Our Privacy Policy may change from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).

Klangoo NLP
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